10 Questions to Ask When Hiring Vacate Cleaners

Hiring vacate cleaners is essential when you move out of the rental house. Many people try to clean the property by following DIY methods, but that often backfires. It is not easy to focus on cleaning when your mind is occupied with different responsibilities. That is why you need to contact professionals who offer reliable vacate cleaning in Perth. They will help you to get back the bond money without any disputes. However, choosing a professional cleaning company can be tricky when there is so much competition in the market. Every service provider claims to be the best, which makes the selection process confusing. If you want to choose the right professionals, you need to ask them the right questions. The answers to the questions will help you to distinguish a good cleaning company from an unprofessional one. Here are the ten questions to ask when hiring vacate cleaners.

Question 1: How much cleaning experience do you have?

Every cleaning company start somewhere, but no one wants their property to be used as a training ground for the inexperienced cleaners. Experience matters, so companies with experience perform better. You cannot only rely on the enthusiasm of a company when your bond money is at stake. You also need the expertise that professionals develop over the years. So always look for a company that has a good track record.

Question 2: Do you bring your cleaning supplies?

Some vacate cleaning companies in Perth bring their own supplies and equipment, while others expect customers to provide the supplies. If a company is not bringing any supplies, then the dusting would be more costly. Therefore, look for professionals who bring their own products and equipment. It is one of the best house cleaning tips that saves time and energy.

Question 3: Can you give any references?

Ask them if they can give you the contact details of at least three recent customers. If the service provider does not hesitate to provide you with the contact details, it means they have confidence in their service. Contact the previous customers to know if they are satisfied with the service and whether they faced any challenges.

Question 4: What is excluded in your cleaning?

Another crucial thing to ask a company is what places or surfaces they do not clean. Different companies have different inclusion and exclusion list, so you should know what you are paying for. If a company doesn’t clean basic surfaces such as carpets, toilets, and windows, look for other options.

Question 5: Do you subcontract out your work to a third party?

When you shortlist a company, you should ask them if they take the responsibility to clean a house or hires a third party. These third parties generally hire cleaners on a contract basis who are not trained. So, it becomes very difficult for you to clear the final inspection. When looking for certified vacate cleaners in Perth, make sure the company does not subcontract the job they undertake.

Question 6: Do you have a website?

Ask the company about their website. Every standard company has a comprehensive website that customers can visit anytime and know about the company, its services or goods, and the locations where it provides service. You should look for other possibilities if a company doesn’t have a website or doesn’t have enough information on it.

Question 7: Do you give quality assurance of your cleaning service?

Quality assurance is an essential characteristic of a trustworthy and efficient service provider, so don’t forget to ask about it. An established company will never hesitate to give assurance of its quality. If any property owner finds any major flaw after the service, the company will resend their cleaners to resolve the issue at no extra charge.

Question 8: What method do you follow to charge your customers?

Some service providers charge their customers on an hourly basis, while others provide a quote. That is usually determined by the size of the house, its condition, and the task that has to be accomplished. You should always look for a cleaning company that provides a quote.

Question 9: Do you use eco-friendly products?

Many companies have started following green cleaning as they have understood that eco-friendly cleaning products are great for home. So, you should also ask a company whether they use chemical-free products or not. Store-bough products contain harmful substances that pollute the environment. Natural cleaning agents such as baking soda, essential oils, white vinegar, etc., are entirely safe and very useful.

Question 10: Are your cleaners trained and verified?

When you have shortlisted a few companies, ask them one by one if their professionals are trained and police verified. When a company invest time and money to train their professionals, it means they have a concern for their reputation in their market. To ensure the safety of the customers, it is essential that all the cleaners of a company are police checked.

Take Away

Choosing professionals who offer the best vacate cleaning Perth doesn’t have to be a challenging task. All you need to do is to ask the aforementioned questions to all the companies you have shortlisted. You will be able to hire the right cleaners in a hassle-free manner. You must start your research at least eight weeks before moving house because it is a time-consuming process. The more time you will have, the easier it will be to hire the right cleaners.