10 Go-To Questions You Should Ask a House Cleaning Service

Are you looking for a good house cleaning company in Perth to help you deep clean your home? According to official data, there are over 35,639 cleaning companies in Australia. With such a huge number of cleaning companies, it is hard to decide which bond cleaning Perth service would be the best fit for your home. These experts have different cleaning styles and price their services in varied ways, making this choice even tougher. Therefore, to help you choose the right professional cleaning services, you should create a list of 10 questions you can ask them and find the cleaning crew that serves your interests. But first, you should understand why cleaning services are a big help in your home and why you must hire them.

Why Should You Hire Bond Cleaning Services

Professional bond cleaning services Perth not only clean your home to make it look good but also spruce every nook and corner to remove the toughest dirt and stains. These experts will work hard at scrubbing the biggest germ magnets in your home, like your bathroom, where bacteria infestations, dangerous gastroenteritis viruses and pathogens hide. These experts will also provide specialised services at your request to remove the deepest dirt from your carpets, keep your windows streak-free and eliminate any mould. Also, the best part about having a home cleaning service is you can relax and bond with your loved ones without worrying about cleaning your home. Thus, with so many positive reasons to hire a home cleaning service, you should get started on your questions to pick a cleaning crew that suits you best. Here are 10 questions to ask your cleaning service.

1. How Well-Experienced Are You In This Field?

When you hire bond cleaning services Perth, you must understand whether the cleaners are newcomers or are experienced. This will help you see if the cleaners are still working on some areas and are learning on the job or if they have years of industry experience and know exactly how to clean the dirtiest spots in your home. Tip You can also go online and check the company’s reviews on local third-party sites or ask your friends and family for recommendations.

2. Are You Working As A Team Or Just One Person?

It is also important to see how the cleaning service operates to match your comfort level. If the cleaning service works as a team, they will finish the job quickly but might provide few personalised services. Whereas, in terms of one person, they will take some time to clean your home but will give you a personalised experience in their cleaning and pay attention to detail.

3. Do Your Employees Undergo Training?

If you are hiring a bond cleaning service Perth for the first time, you must know the specialised training they undergo. Do they learn on the job, or have they been through levels of training and are then sent to homes for cleaning? You can also ask your cleaning service if they provide the same cleaners for one client. Having the same cleaners will help you create a bond with them, and they will already be aware of all your preferences.

4. Are There Background Checks For Your Employees?

Besides training, it is important to ask your home cleaning services if they run background checks on their employees. This is crucial since you will be allowing this person or team of people into your home daily, and you need to know if it is safe. You can also request a copy of their background records and proceed accordingly.

5. How Do You Decide The Cleaning Rates?

One of the most important questions you must ask your bond cleaning service Perth is how they decide your home cleaning rates. Some startups or first-time cleaners provide hourly rates for the job where you can decide on a fixed limit of hours daily so you do not end up paying a fortune. You can also opt for a cleaning service that charges you based on your home size and the services required and provide you with an estimated quote in writing. Tip It is best to get at least three to four estimated quotes to pick the right one and opt for a company that matches the market rates rather than one with the lowest prices.

6. What Services Do The Cleaning Company Provide?

Before you sign on the dotted line of a cleaning crew, you must understand what services they include. For instance, some companies provide daily cleaning services like dusting, sweeping and mopping, while other companies provide specialised cleaning like

Spring cleaning

Vacate cleaning

Office cleaning

Oven and BBQ cleaning

Carpet cleaning

Therefore, you first need to analyse what kind of cleaning you need for your home, like daily or weekly cleaning and tell your cleaning company your requirements so they can be well-prepared. Tip Here are some useful tips on how vacate cleaning differs from regular cleaning services.

7. What Kind Of Specialised Tools Do You Use?

Next, it is crucial to question your cleaning services about what tools they use for your home. Most cleaning companies use specialised cleaning tools like HEPA vacuums to remove even the tiniest dirt particles from your home, microfiber cloths, mops, squeegees, advanced steam cleaning machines for your carpet and more. If there are some products that you specifically want them to use, you can tell them in advance and they will arrange for these tools. Some companies use different products for different areas of your home, so it is best to check with them in advance. Tip You can also ask them about the safety measures they take in line with COVID protocols and whether they use cleaning and disinfecting products that kill viruses.

8. Are Your Cleaning Crew Insured?

You must ask your bond cleaning Perth company if they have workers’ insurance. Most cleaning companies are different from cleaning contractors as the former has to pay social security taxes and will provide workers’ compensation to employees to insure them. If the worker gets injured while on the job, you will not be liable to pay for the treatment.

9. Do You Need Contents Insurance?

While also inquiring about workers’ compensation, you must ask your cleaning service if they provide insurance for your items. Even the most trained and experienced professionals can make mistakes and unintentionally damage your belongings. Therefore, it is best to ask your cleaning crew if they compensate for these damages. You might have to pay more for this protection, but it will cost much less than repairing or replacing your damaged family heirlooms.

10. Do You Provide Eco-friendly Cleaning Services?

If you suffer from allergies and prefer only certain cleaning products or want your cleaning crew only to use eco-friendly cleaning products, you can request them to do so. Most companies already use green cleaning solutions that are made from all-natural products and do not use toxic chemicals that can affect your health.

Conclusion

Therefore, you must do a detailed questioning of your bond cleaning service Perth before hiring them so you can find a company you are comfortable with. Along with the above questions, you can also ask your cleaning crew about their timings and how they would access your home so you can arrange your schedule accordingly.